Dear valued client,

West Orange Animal Hospital is deeply committed to the health, safety and well-being of our clients, employees and community. As we continue to monitor the Coronavirus (COVID-19) pandemic, we wanted to take a moment to reach out and explain how we are handling this developing situation at WOAH.

AVAILABILITY:

Veterinary care is an essential need and our office will continue to remain open for the foreseeable future

  • Our office hours have been modified!
    • Mon. 8 am – 5 pm
    • Tues. 8 am – 5 pm
    • Wed. 8 am – 5 pm
    • Thurs. 8 am – 5 pm
    • Fri. 8 am – 5 pm
    • Sat. 8 am – 1 pm
  • We are  experiencing longer than average wait times for appointments. We suggest planning your pets visit a few weeks in advance.
  • Given our recent limited availability and fairness to all clients, we respectfully request at least 24 hour notice for cancellations or rescheduling of appointments.
  • For after-hour emergencies, please click here for more information

SAFETY IS OUR TOP PRIORITY:

In an effort to minimize the potential for exposing others to illness, we request the following:

  • We ask that all clients wait in their vehicle and call or text upon arrival so that they may be “checked – in”.  As of June 14, 2021 we are permitting one person per visit to accompany their pets (masksrequired, regardless of vaccine status). Our waiting room will remain closed until further notice – please continue to wait in your vehicle until you are notified that an exam room is ready. We will continue to offer curbside service for those that prefer to remain in their vehicles. For your curbside visit: one of our staff members will transport your pet into the clinic for their appointment and our doctors will communicate with you via phone regarding the diagnosis and treatment plan
  • Our hospital is experiencing longer than average wait time for appointments. If your pet is experiencing an emergency, we will do our best to accommodate our patients during emergent situations as our doctor availability allows. Same-day urgent care appointments will be scheduled as drop off appointments only to allow our doctors the time to try and examine your pet in between appointments or during their lunch break. We appreciate your patience and continued trust in us.

PROTECTING YOUR PETS:

According to the World Health Organization, there is no evidence to suggest that dogs or cats can become ill with COVID-19, or that they can spread the virus to other animals or people.

  • Limit contact with your pets. However, the CDC recommends that if you are ill with COVID-19, you should limit contact with your pets and have others provide care while you are sick.
  • Reduce interactions with your pet. If you are ill, avoid hugging, kissing, petting or sharing food with your pet. Wash your hands before and after interacting with your animals.
  • Medication requests. Due to the nationwide shortage of many medical supplies, please call in advance if your pet will be needing a medication refill.
  • Respiratory diseases. To protect your dog from respiratory diseases, vaccinate for Bordetella, parainfluenza, and canine influenza – which are the most common vaccine-preventable respiratory disease in pets. There are no COVID-19 vaccines available at this time.
  • Read more about protecting your pets here!

PROTECTING YOURSELF:

  • Mild symptoms should seek medical care and stay home.
  • Social distancing of 6 feet or more between yourself or other people.
  • Cleaning and disinfecting is performed multiple times throughout the day. Our ventilation system is state-of-the-art with the volume of air being turned over multiple times an hour.
  • Cover your mouth. Due to shortages of surgical masks, we cannot provide them to clients.

Schedule your visit by calling (973) 731-1222 please note that the ability to schedule appointments online has been temporarily disabled.

Thank you for your continued patronage and cooperation during this difficult time,

Maritza Perez-Bruno, DVM and Donald J Bruno, DVM
And the staff at West Orange Animal Hospital